A Letter sent to Revenue Canada
Many years ago, I received notices from
Revenue Canada. I couldn’t understand what the messages were saying to me so I
sent the following message to Revenue Canada.
Once upon a time, a handsome beggar
sent some papers to some people in a far away city called Ottawa where the
papers were thrown into a machine called a computer. In those papers were
written some numbers which were supposed to tell the computer about the
beggar's meager earnings for the previous year.
The computer digested the information
and spit out a nasty note telling the beggar that he had better send some more money
to that far away city. The beggar knew of course that without the money, the
computer could not operate but at the same time, he asked himself, "Why
should I feed the computer? I already gave it everything I own"
He sent a letter to the computer and
told the computer what he was thinking about feeding the computer. The computer
sent another note back to the beggar telling him that it needed more
information about the beggar's home payments so that it could make the correct
adjustments.
The following year, the beggar filled
in the information about the home payments of the year in question and sent it
along with the new information that the computer wanted with reference to the
meager earnings the beggar had earned in the previous year. The beggar sat back
pleased with himself because he believed that the computer would get it
straight at last.
Then one day, the computer sent a nasty
note telling the beggar that he still owed money to that far-away city. The
beggar couldn't believe his eyes. In the note, there wasn't a thing mentioned in the nasty note as
to whether or not an adjustment had been made for the previous payments paid
out re his house.
He realized of course that the computer
was obviously ill. He figured that as time passed by, the computer would get
better and when it was well again, it would send another note telling the
beggar that it was feeling better and that the new information was fully
digested and that there would not be any more nasty notes sent out again from
the computer.
The
beggar's belief was short-lived. The computer sent out another nasty note telling the beggar to pay up. The
beggar realized that some illnesses are terminal and nothing can be done to
cure the afflicted victims. He considered just ignoring the nasty notes in the
hope that when the computer finally passes away, so will the notes. But then he
remembered that some victims linger on for years.
He
considered going to that far away city with the intention of ending the misery
of the computer by pulling out its plug but his senses reminded him that active
euthanasia was still not permitted in his society.
Alas, what can a poor handsome beggar
do in these circumstances? Nothing. He did everything he could. Nothing he did
cured the computer. It just writhes in agony, spurting out nasty notes. The
poor beggar just sits in his home wondering when the next nasty note will be
spit out.
He does pray however and he dreams, although his dreams are a bit far fetched. He has this recurring dream that one
day the computer will be cured of its terminal illness and that its decaying
mind will again function at its original level. He waits with anticipation for
the day when the computer sends him a nice note telling him that it is cured,
all is well and everyone will live happily ever after.
But
do you know what the beggar misses more than anything else? You guessed it—it’s
a letter actually written by a human and not a machine. Ah, but that is
dreaming beyond the realm of possibilities. That era went by the board a long
time ago when Man discovered the computer chip.
So like the ancient mariner, he wanders
the world, telling his story to ease his mind but knowing that all the while he is telling his story, it isn't going to change a thing. So the poor
handsome beggar just carries the computer notes around his neck like the
ancient mariner's albatross, to forever wander, to forever hope and to forever
dream until the end of time or bureaucratic indifference—which ever comes
first.
That
was the end of the message. It
was mailed to Revenue Canada on September 13, 1985. On October 10th
of that year, I received a phone call from Revenue Canada. The caller said,
"I'm from Revenue Canada and I'm a human."
Before I got that call from Revenue Canada, I gave a speech in Milan, Italy while attending a United Nations crime conference
where I met with the Solicitor General of Canada. He told me that my letter was
shown around his ministry before it ended up on his desk. Was it shown to all
the other ministries in Canada also? I
believe that sometimes, humor will act all along as the grease that will smooth
messages to their destinations.
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